Request intake and issue review
Ajmi collects issue details, photos, system information, site location and urgency before assigning action.
Technical Services & On-site Support
On-site technical services for survey, installation, commissioning, troubleshooting, maintenance and long-term support.
Remote support
Technical Services & Online Support
Ajmi can review basic technical issues through WhatsApp, phone or email before a site visit is arranged. Clients can share photos, videos, error details and system information so our team can check the issue, provide guidance and confirm whether remote support is enough or on-site action is needed.
WhatsApp, phone and email supportPhoto / video based issue reviewRemote checking where access is availableOn-site visit if physical support is required
Work modules
Service capability modules with field execution
Each module below represents a practical work area Ajmi can handle during planning, installation, commissioning or support.
Remote checking where possible
When access is available, basic configuration, network status or system behavior can be checked online.
On-site inspection
Technicians inspect racks, cables, devices, signals, power, configuration and installation condition on site.
Repair or upgrade direction
Ajmi provides repair action, replacement recommendation, upgrade plan or AMC scope based on findings.
Testing and closure
The corrected system is tested with the customer or site team and closing notes are shared.
Preventive maintenance
Scheduled AMC reduces repeated faults through inspection, testing, cleaning, backup and documentation.
Need this service for your project?
Send your requirement and Ajmi will review the suitable technical direction.