Request intake and issue review
Ajmi collects issue details, photos, system information, site location and urgency before assigning action.
Technical Troubleshooting Services
Troubleshooting support for existing IPTV, satellite, network, CCTV, PBX, PA, nurse call, automation and low current systems.
Real service scope
Technical troubleshooting performed by AJMI
AJMI follows the fault from source, server or controller through network, cabling and interfaces to the affected endpoint, using logs, measurements and comparison with a working area.
Root-cause evidence before parts are replaced
Symptoms, affected scope, recent changes and operating conditions are recorded. Remote diagnosis is used where evidence is available; on-site testing is arranged for signal, cable, hardware or physical faults.
Fault scope, history and symptom verificationLog, configuration, network and signal analysisWorking-versus-failed endpoint comparisonRoot-cause report, corrective action and recurrence check
Work modules
Service capability modules with field execution
Each module below represents a practical work area Ajmi can handle during planning, installation, commissioning or support.
Remote checking where possible
When access is available, basic configuration, network status or system behavior can be checked online.
On-site inspection
Technicians inspect racks, cables, devices, signals, power, configuration and installation condition on site.
Repair or upgrade direction
Ajmi provides repair action, replacement recommendation, upgrade plan or AMC scope based on findings.
Testing and closure
The corrected system is tested with the customer or site team and closing notes are shared.
Preventive maintenance
Scheduled AMC reduces repeated faults through inspection, testing, cleaning, backup and documentation.
Need this service for your project?
Send your requirement and Ajmi will review the suitable technical direction.